Scheduled Maintenance for Simple In/Out (December 31)
November 26, 2023
Simple In/Out will be offline for database maintenance on Sunday, December 31st, for approximately 1 hour. We anticipate beginning at 2:00 am Central (US) time. During this period, the website will be inaccessible. All apps and integrations in the Simple In/Out ecosystem will report connection errors.
Most of our Microsoft Teams presence integrations will disconnect during this maintenance. Microsoft requires us to renew all Microsoft Teams presence integrations every 45 minutes (which is crazy). If your Microsoft Teams presence integration disconnects, you’ll receive an email from Simple In/Out to reconnect after maintenance concludes. We have been begging Microsoft to loosen this absurd requirement to no avail. We have no options until Microsoft sets their presence subscription times to match their other Graph services.
We don’t take the idea of downtime lightly. We are conducting this operation in the middle of the night during a three-day holiday weekend to minimize disruptions.
If you have any questions, don’t hesitate to let us know.