Simple In/Out Reports - Automatic vs Manual Status Updates

At the very core of Simple In/Out are automatic status updates. Whether using Geofences, Beacons, WiFi Networks (Android), or desktop computer activity, having your in/out board always up-to-date has never been easier.

Even before we had our first paying customer, we’ve had requests to add more monitoring of automatic updates for administrators. These requests generally come in three flavors:

  • “I want to know whether an employee updates their status automatically or manually because I cannot trust them.”
  • “I don’t want my employees to ever make manual status updates, only automatic updates with their phones because I cannot trust them.”
  • “I want to see where my employees are on a map because I cannot trust them.”

We understand that not every industry can hire folks that can be trusted implicitly. We also understand that our solutions for updating from a physical place via a tablet running FrontDesk or TimeClock may not be for every organization. But, we always need to balance user privacy with new feature requests.

Most of the users installing Simple In/Out for automatic updates are doing so on their personal devices. We take privacy very seriously. We never transmit, store, or display location data. Period. That’s the commitment we’ve made since Day 1, and one that we will continue to honor each and every day. This precludes us from ever being able to show maps where users are located. That’s a feature, not a bug.

Not allowing users to make manual status updates at all presents a whole new set of challenges. For starters, removing manual updates also removes the ability for users to add comments that provide valuable context about status updates. Deeper still, if a user doesn’t have internet access then an automatic update can fail. Simple In/Out presents a notification to the user that the update wasn’t made, and the user must react by updating their status manually. Taking this away places more burden on administrators to correct the record.

That all being said, there is absolutely value in providing information to administrators so they can make determinations about whether users are performing dishonest status updates from their phone or computer.

To that end, we’ve added new information to many of Simple In/Out’s reports displaying whether statuses were updated automatically or manually. By displaying this information, we provide additional clarity to administrators and managers. This information can also aid administrators in properly configuring Geofences, Beacons, and WiFi Networks to maximize the effectiveness of automatic updates.

This information is now presented in the following reports: Activity, Print/PDF, and Export. We’ve also added this to our API, allowing access to third-party developers (with your permission, of course). This information is only available to those users either viewing their own report or to those users that have permission to run reports on other users.

We hope that by adding this information to reports, we’ve properly balanced the need to know how status updates were made with the privacy of all our Simple In/Out users.

Kenny Lindley Joins the Simply Made Apps Team

Kenny Lindley

We’re happy to announce the newest member of the Simply Made Apps team. Today, Kenny Lindley is joining Simply Made Apps as a web developer.

While we’re making this announcement today, Kenny has been interning at Simply Made Apps for the past several months. He’s already shipped substantial Simple In/Out features such as Status Resets and our Quote generator. As I write this post, he’s placing the finishing touches on another feature request we’ve had from our customers, all while coding part time.

Kenny has a Bachelor of Science in Game and Simulation Programming, a natural curiosity in all things technology, and is a quick study. Having Kenny in our Fargo office full time is going to enable us to deliver even more features that delight our Simple In/Out customers.

We’re thrilled to welcome Kenny to the Simply Made Apps family.

Simple In/Out Status Resets - Everybody Out 2.0

With Simple In/Out’s automatic updates, Quick Picks, and our easy to use interfaces, it’s never been easier to have an accurate in/out board available everywhere. Even with your best efforts, sometimes the in/out board can become stale. Perhaps your users have forgotten to perform updates. Maybe a user is utilizing automatic status updates, but their phone battery was dead. Occassionally the internet is unreachable. When users are never around overnight, you may wish to reset your board to start fresh every morning.

We’ve had a feature called Everybody Out for years that has done just that: reset your users OUT every evening. While this worked great, we’ve fielded requests over the years for more options. Today, we’re announcing we’ve completely rewritten Everybody Out, which we’ve renamed Status Resets. With Status Resets, you have all the features of Everybody Out and much more.

For starters, you can update everyone that remained IN to OUT every evening just as before. By default, that’s what a new Status Reset will do. For existing Everbody Out users, you’ll have a Status Reset that works the same as it did yesterday. No intervention is necessary.

We started by adding more advanced scheduling options. Everybody Out only allowed scheduling at the top of the hour every day. Status Resets allow scheduling at 5-minute increments, providing 100 times more possibilities for scheduling. Status Resets can also be executed on specific days of the week. It’s now possible to set up multiple Status Resets to craft a perfect resetting strategy for your organization.

Status Resets can also be established for subsets of your users with Groups. Resetting your board no longer has to apply to everybody.

Finally, you can reset everyone that is OUT to IN. While this is an advanced feature, there are use cases that this fulfills.

We hope that Status Resets provide extra power for our power users while maintaining the simple “reset my board every night” vision we initially had for Everybody Out.

Simple In/Out Geofencing Gains New Features and Improvements

Simple In/Out’s most popular feature, the feature that put us on the map back in 2011, is the ability to update your status automatically via Geofence. Carrying your phone equipped with the Simple In/Out app is all that’s necessary to keep your in/out board up to date. We perform these automatic updates while respecting both the user’s battery life and their privacy.

Earlier this year, we shipped new features and stability improvements to our Beacon and Network system. These changes have been well received, and we’ve been working to bring those same improvements to Geofencing. Today we’re launching our new and improved Geofences for all our customers on both iOS and Android.

What’s changed? To be honest, everything! Geofences are now more intelligent, more reliable, and offer more control for administrative-level users.

Reliability has been improved dramatically thanks to the new system that underpins Geofences. We’re now smarter about retrying attempts, confirming you are indeed in/out, and differentiating between Geofences, Beacons, Networks, and devices. This increased intelligence allows us to make better decisions, which leads to better success rates with Geofences.

Administrators can now control both the status and the entire comment applied when an automatic update occurs. These settings allow for some advanced use cases we couldn’t cover in the past. We’ve also launched a brand new Geofence editor on simpleinout.com that is easier to use and easier on the eyes.

After updating, most users will see an increase in Geofence consistency. For users on iOS that are monitoring more than 20 Geofences, they will notice a new screen asking them to pick no more than 20 Geofences to monitor at once. Apple limits phone developers like us to 20, and while we were attempting to get around that restriction in the past, it came with mixed results. It wasn’t very reliable at times, and to make matters worse it required us to ask for more permissions that we really would like. Now we are playing by Apple’s restrictive limit (Android users can monitor up to 100 Geofences at once).

A special THANK YOU to our customers for the great feedback and to our beta testers for kicking the Geofence tires over these past several weeks. With the help of many around the world, we couldn’t be more excited to place this update in everyone’s hands.

Simple In/Out Geofencing Public Beta for iPhone and Android

This Winter, we announced our Simple In/Out Public Beta program. Public Betas allow our customers to try new features and provide feedback before the general public. Users are able to guide the direction of our most popular features. We benefit from real-world usage of new features before they make their way to everyone. It’s win-win.

Our first public betas focused on our new Beacon and Network automatic update system, rebuilt from the ground up, to provide more features and stability. After we shipped, we went right to work implementing these improvements for Geofences. After months of private testing, we’re ready to expand the club to our public beta testers.

The new Geofencing system offers the same benefits as Beacons and Networks: more intelligence, more reliability, and more control for administrative-level users.

If you’re a Simple In/Out user using Geofences to automatically update your status, and you’d like to use our new system a few weeks before the general public, head over to our Public Beta page and click the link to sign up.

Ending Support for Internet Explorer 9 and 10

The Simple In/Out website (www.simpleinout.com) will no longer support Internet Explorer 9 and 10 starting January 1, 2020. We’re doing this for a couple of reasons.

Microsoft has stopped supporting Internet Explorer 9 and 10, so they’re no longer receiving important security updates. By supporting these old browsers, we’re actually slowing the adoption of modern, more secure web browsers.

By removing support for these old versions of Internet Explorer, we will be able to speed up development of the Simple In/Out website and offer features available to modern web browsers. If an old browser doesn’t have a shiny new feature that’s offered in modern web browsers, we’re unable to implement a feature because it won’t work for all users.

Users who attempt to load the Simple In/Out website using an unsupported browser will be redirected to this page with links to download the latest versions of Google Chrome, Safari, Firefox, and Internet Explorer.

Summer Web Development Internships

Simply Made Apps is opening paid web development internships for Summer 2019. As a web development intern, you’ll be solving practical problems every day for thousands of customers around the globe, all while working in a fast-paced team environment.

We’re looking for candidates with web development experience. A preference for JavaScript knowledge is a must; experience with Ruby is a plus. Git skills (or experience with source control management) is a must. Most importantly, we are looking for candidates with a curiosity for solving problems every day.

If you’re looking for real-world experience working on a team of developers and applying your skills to making customers happy, then this is the internship for you.

We’re offering flexible work schedules at our offices in downtown Fargo (required to be on-site).

If you’re interested in applying, send us a resume with cover page.

Scheduled Maintenance for Simple In/Out (May 26)

Simple In/Out will be offline for database maintenance on Sunday, May 26th, for approximately 45 minutes. We anticipate beginning at 2:05am Central (US) time. During this period, the website will be inaccessible. All of the apps in the Simple In/Out ecosystem will also report errors as they will be unable to connect to Simple In/Out.

This maintenance is necessary to perform a major database upgrade.

We don’t take the idea of downtime lightly, which is why we’re conducting this operation in the middle of the night during a three day holiday weekend in the US.

If you have any questions at all, don’t hesitate to let us know.

Simple In/Out Beacons and Networks Gain New Features and Improvements

Among our most popular Simple In/Out features are the ability to update your status automatically. Carrying your phone equipped with the Simple In/Out app is all that’s necessary to keep your in/out board up to date. We support three methods for automatic phone updates, each with pros/cons depending on your use case. We do all these automatic updates while respecting both the user’s battery life as well as their privacy.

Last year, we sat down and discussed ways we could make automatic updates even better. We set out with two goals in mind: add requested features from our customers and improve reliability. We launched our first Public Beta earlier this year to test this new system. For the past three months, we’ve been gathering feedback and making adjustments.

Today we’re launching this improved system for two of the three methods we support: Beacons and Networks. Every part of Beacons and Networks is smarter than ever before.

Specific to Beacons, when your phone lost sight of the Beacon for as little as 20 seconds, we previously needed to check you out right away. Sometimes this would lead to users checking out/in a bunch throughout the day. Our new system overcomes this limitation, confirming for longer that you indeed left. This solution cuts down on rapid-fire out/ins (internally dubbed “bee-bopping”).

Overwrite Protection also receives a big boost in intelligence. We can now determine differences among devices for our users with multiple Simple In/Out apps. We’ve also improved our handling of multiple Beacons or Networks. Our goal here is to eliminate those times we need to alert you that we’ve ignored an automatic update to only those times when it’s necessary to avoid removing an important comment you left on the board.

We’re allowing more customization of Beacons and Networks than ever before. Administrators can now control both the status and the entire comment applied when an automatic update occurs. These settings allow for some advanced uses. By allowing a Beacon/Network to update your status to “in” when you exit a coverage area and customize the whole comment, it’s possible to create areas within larger areas (like Geofences) that can provide more targeted status information without checking the user out.

We’ve also added both Beacons and Network management to simpleinout.com. No longer are administrators relegated to finding an Android device to manage their Networks.

This new system is the result of months of planning and execution, as well as great feedback from both our customers and our beta testers. Thanks to everyone that helped us with this launch. As you have likely guessed, we’re hard at work bringing all these improvements to Simple In/Out’s Geofence system. Expect a new Public Beta soon.

PS: Unfortunately, we still are not able to enable Networks for our iPhone customers. Years after we shipped Networks for Android and even Windows Phone, we still do not have access to the necessary APIs from Apple to get this done.

Scheduling Simple In/Out Webinars

Nearly three years ago, we started conducting Wednesday Webinars for Simple In/Out. These webinars are an excellent opportunity to speak directly with both our customers and our potential customers. We talk about newly-shipped features, new feature requests, and highlight ways to make Simple In/Out work for a multitude of environments.

But, we acknowledge that Wednesday at 10 am Central isn’t always an optimal time for everyone. You may need a time that’s later in the day. Wednesday may even be a day that doesn’t work at all.

Our solution: webinars by schedule! Starting today, you can schedule a webinar with us on a more extensive variety of days and times. Scheduling allows us to talk to you when it’s more convenient, and get your questions answered by the very same people that build Simple In/Out every single day.

Webinars aren’t a replacement for our Help Center, which is still the best way to find answers to your questions quickly. Our email support is also a way to get specific answers rapidly, and we’re not changing our ongoing commitment of turning around your emails in minutes and not days. Webinars are another option to get the most out of Simple In/Out, and we look forward to speaking with many of your directly in the future.